{"id":10,"date":"2026-01-23T01:57:08","date_gmt":"2026-01-23T01:57:08","guid":{"rendered":"https:\/\/darkcyan-crow-927082.hostingersite.com\/?page_id=10"},"modified":"2026-03-15T11:05:39","modified_gmt":"2026-03-15T11:05:39","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/bangkokpeptides.com\/th\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<!-- REFUND & RETURNS POLICY \u2014 created on 23\/01\/2026 -->\n<section id=\"bp-refund-policy\" aria-label=\"Refund and Returns Policy\">\n  <style>\n    \/* ==========================================================\n       BANGKOKPEPTIDES \u2014 REFUND & RETURNS POLICY\n       created on 23\/01\/2026\n       Scoped styles only \u2014 no global overrides\n       ========================================================== *\/\n\n    #bp-refund-policy{\n      --bp-text:#111827;\n      --bp-muted:#6b7280;\n      --bp-border:#e5e7eb;\n      --bp-bg:#ffffff;\n      --bp-soft:#f9fafb;\n      --bp-gold:#c9a24d;\n      --bp-shadow:0 8px 26px rgba(17,24,39,.08);\n\n      font-family: Inter, system-ui, -apple-system, Segoe UI, Roboto, Arial, sans-serif;\n      color: var(--bp-text);\n      padding: 18px 0;\n    }\n\n    #bp-refund-policy .bp-wrap{max-width:980px;margin:0 auto;padding:0 16px}\n    #bp-refund-policy .bp-card{background:#fff;border:1px solid var(--bp-border);border-radius:18px;box-shadow:var(--bp-shadow);overflow:hidden}\n\n    #bp-refund-policy .bp-hero{\n      padding:22px 20px;\n      background:linear-gradient(180deg,rgba(201,162,77,.10),transparent 60%);\n      border-bottom:1px solid var(--bp-border);\n    }\n\n    #bp-refund-policy h1{margin:0 0 8px;font-size:26px;font-weight:750}\n    #bp-refund-policy .bp-sub{margin:0;color:var(--bp-muted);font-size:14px;line-height:1.6}\n\n    #bp-refund-policy .bp-body{padding:20px}\n    #bp-refund-policy h2{margin:20px 0 8px;font-size:16px;font-weight:750}\n    #bp-refund-policy p{margin:0 0 12px;font-size:14px;line-height:1.75}\n\n    #bp-refund-policy ul{margin:8px 0 14px 18px;font-size:14px;line-height:1.75}\n    #bp-refund-policy li{margin:6px 0}\n\n    #bp-refund-policy .bp-note{\n      background:var(--bp-soft);\n      border:1px solid var(--bp-border);\n      border-left:4px solid var(--bp-gold);\n      border-radius:12px;\n      padding:12px;\n      margin:14px 0;\n    }\n\n    #bp-refund-policy .bp-footer{\n      border-top:1px solid var(--bp-border);\n      background:var(--bp-soft);\n      padding:14px 20px;\n      display:flex;\n      flex-wrap:wrap;\n      gap:10px;\n      align-items:center;\n      justify-content:space-between;\n    }\n\n    #bp-refund-policy .bp-meta{font-size:12px;color:var(--bp-muted)}\n    #bp-refund-policy .bp-contact{display:flex;gap:8px;flex-wrap:wrap}\n\n    #bp-refund-policy .bp-pill{\n      display:inline-flex;\n      align-items:center;\n      padding:7px 12px;\n      border-radius:999px;\n      border:1px solid var(--bp-border);\n      background:#fff;\n      color:var(--bp-text);\n      font-size:12px;\n      text-decoration:none;\n    }\n\n    #bp-refund-policy .bp-pill:hover{\n      border-color:rgba(201,162,77,.6);\n      box-shadow:0 6px 18px rgba(17,24,39,.08);\n      transform:translateY(-1px);\n    }\n  <\/style>\n\n  <div class=\"bp-wrap\">\n    <div class=\"bp-card\">\n\n      <header class=\"bp-hero\">\n        <h1>Refund &amp; Returns Policy<\/h1>\n        <p class=\"bp-sub\">\n          This policy explains when <strong>BangkokPeptides<\/strong> can offer a replacement, refund, or reshipment.\n          All products are supplied strictly for <strong>research use only<\/strong>.\n        <\/p>\n      <\/header>\n\n      <div class=\"bp-body\">\n        <p><strong>Last updated:<\/strong> 23 January 2026<\/p>\n\n        <div class=\"bp-note\">\n          <p>\n            <strong>\u0e2a\u0e33\u0e04\u0e31\u0e0d:<\/strong> Due to sterility, product integrity, and contamination risk,\n            we do not accept returns of opened, reconstituted, or used research materials.\n          <\/p>\n        <\/div>\n\n        <h2>1) Returns &amp; eligibility<\/h2>\n        <p>\n          Physical returns are generally not accepted. We may instead offer a replacement, reshipment,\n          store credit, or refund if a verified issue occurs.\n        <\/p>\n\n        <ul>\n          <li>Items damaged during transit (with clear photo evidence)<\/li>\n          <li>Incorrect product or quantity supplied<\/li>\n          <li>Confirmed lost parcels via courier tracking<\/li>\n          <li>Packages showing clear courier damage or tampering<\/li>\n        <\/ul>\n\n        <h2>2) Non-returnable cases<\/h2>\n        <ul>\n          <li>Opened, used, or reconstituted products<\/li>\n          <li>Improper storage after delivery<\/li>\n          <li>Change of mind or ordering error by the customer<\/li>\n          <li>Minor cosmetic packaging variations<\/li>\n        <\/ul>\n\n        <h2>3) Reporting timeframe<\/h2>\n        <ul>\n          <li><strong>Damaged or incorrect items:<\/strong> within 48 hours of delivery<\/li>\n          <li><strong>Missing items:<\/strong> within 72 hours of delivery<\/li>\n          <li><strong>Lost parcels:<\/strong> once tracking confirms loss or prolonged inactivity<\/li>\n        <\/ul>\n\n        <h2>4) Refund processing<\/h2>\n        <p>\n          Approved refunds are issued to the original payment method where possible.\n          Processing times depend on your bank or payment provider.\n        <\/p>\n\n        <h2>5) Cash on Delivery (COD)<\/h2>\n        <p>\n          COD refunds may be processed via bank transfer or store credit. We may request bank details\n          to complete a transfer.\n        <\/p>\n\n        <h2>6) Research-use-only disclaimer<\/h2>\n        <p>\n          All products sold by BangkokPeptides are laboratory research materials only and are not intended\n          for human or veterinary use.\n        <\/p>\n\n        <h2>7) Contact<\/h2>\n        <p>\n          To report an issue, please contact us with your order number and supporting evidence.\n        <\/p>\n      <\/div>\n\n      <footer class=\"bp-footer\">\n        <div class=\"bp-meta\">\n          <div><strong>BangkokPeptides<\/strong><\/div>\n          <div>Refund &amp; Returns Policy<\/div>\n        <\/div>\n\n        <div class=\"bp-contact\">\n          <a class=\"bp-pill\" href=\"mailto:support@bangkokpeptides.com\">support@bangkokpeptides.com<\/a>\n          <a class=\"bp-pill\" href=\"https:\/\/wa.me\/66643067356\" target=\"_blank\" rel=\"nofollow noopener\">\n            WhatsApp +66 64 306 7356\n          <\/a>\n        <\/div>\n      <\/footer>\n\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Returns Policy This policy explains when BangkokPeptides can offer a replacement, refund, or reshipment. All products are supplied strictly for research use only. Last updated: 23 January 2026 Important: Due to sterility, product integrity, and contamination risk, we do not accept returns of opened, reconstituted, or used research materials. 1) Returns &amp; eligibility [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/bangkokpeptides.com\/th\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bangkokpeptides.com\/th\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bangkokpeptides.com\/th\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bangkokpeptides.com\/th\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bangkokpeptides.com\/th\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":3,"href":"https:\/\/bangkokpeptides.com\/th\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":3194,"href":"https:\/\/bangkokpeptides.com\/th\/wp-json\/wp\/v2\/pages\/10\/revisions\/3194"}],"wp:attachment":[{"href":"https:\/\/bangkokpeptides.com\/th\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}