Research Use Only – Important Notice

All products supplied by Bangkok Peptides are intended strictly for laboratory research purposes only. They are not medicines, not approved pharmaceutical products, and are not intended to diagnose, treat, cure, or prevent any disease. No products are for human consumption.

By entering this website, you confirm that you understand and agree that all purchases are for legitimate laboratory research use only and that you assume full responsibility for compliance with applicable laws and regulations in your jurisdiction.

สินค้าทั้งหมดจำหน่ายเพื่อการวิจัยในห้องปฏิบัติการเท่านั้น ไม่ใช่ยา ไม่ใช่ผลิตภัณฑ์ทางการแพทย์ และไม่ได้มีวัตถุประสงค์เพื่อใช้ในการวินิจฉัย รักษา บำบัด หรือป้องกันโรค ห้ามใช้เพื่อการบริโภคของมนุษย์

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Refund and Returns Policy

Refund & Returns Policy

This policy explains when BangkokPeptides can offer a replacement, refund, or reshipment. All products are supplied strictly for research use only.

Last updated: 23 January 2026

Important: Due to sterility, product integrity, and contamination risk, we do not accept returns of opened, reconstituted, or used research materials.

1) Returns & eligibility

Physical returns are generally not accepted. We may instead offer a replacement, reshipment, store credit, or refund if a verified issue occurs.

  • Items damaged during transit (with clear photo evidence)
  • Incorrect product or quantity supplied
  • Confirmed lost parcels via courier tracking
  • Packages showing clear courier damage or tampering

2) Non-returnable cases

  • Opened, used, or reconstituted products
  • Improper storage after delivery
  • Change of mind or ordering error by the customer
  • Minor cosmetic packaging variations

3) Reporting timeframe

  • Damaged or incorrect items: within 48 hours of delivery
  • Missing items: within 72 hours of delivery
  • Lost parcels: once tracking confirms loss or prolonged inactivity

4) Refund processing

Approved refunds are issued to the original payment method where possible. Processing times depend on your bank or payment provider.

5) Cash on Delivery (COD)

COD refunds may be processed via bank transfer or store credit. We may request bank details to complete a transfer.

6) Research-use-only disclaimer

All products sold by BangkokPeptides are laboratory research materials only and are not intended for human or veterinary use.

7) Contact

To report an issue, please contact us with your order number and supporting evidence.